Who we are

Empowerment, support & choices for all

Welcome to Health & Community Services (HCS). We are a proudly registered NDIS provider supporting individuals and families across Victoria. Our mission is simple — to empower people of all abilities to live fulfilling, independent lives through compassionate, professional, and person-centred care.

Two members of a support team standing together, smiling

Our commitment

At HCS, we believe that every journey is unique. Our dedicated team of mental health and general nurses, allied health practitioners, behaviour support specialists, social workers, and experienced support workers collaborate to deliver holistic, individualised care. We support participants with a wide range of needs, including intellectual, physical, and psychosocial disabilities.

Every service we provide is guided by our core values of dignity, respect, and empowerment, ensuring that you and your family are always at the heart of everything we do. Whether you're seeking support for yourself or a loved one, our goal is to make the process simple, responsive, and supportive — with most services commencing within 72 hours of completing your service agreement.

Your goals are our goals — and we'll walk the journey with you, every step of the way.
Friends sharing a relaxed moment together, one of them using a wheelchair

Mental health & dual diagnosis expertise

We specialise in supporting people living with mental health conditions and dual diagnoses, where a mental health challenge may coexist with alcohol or other drug use. Our clinicians use a recovery-focused framework built on self-determination and hope, personal goal-setting and capacity building, community inclusion and social participation, and ongoing support and reassessment.

Our mental health nurses and social workers conduct comprehensive, needs-based assessments to identify goals and risks. We also collaborate closely with GPs, psychiatrists, and public and private mental health services to ensure continuity of care — including medication administration and crisis management when needed.

Why choose HCS?

  • Multidisciplinary team of clinical and allied professionals
  • 24/7 on-call clinician for SIL and crisis support
  • Services commence within 72 hours of referral
  • Recovery-focused, person-centred framework
  • Warm, inclusive, and culturally diverse care

Our values

  • Integrity
  • Respect
  • Caring
  • Unity
  • Excellence

Key credentials

  • Registered NDIS provider
  • Qualified employees
  • Expertise in disability, mental health & nursing

Get in touch

Speak with our team about how we can support you.

Call (03) 9191 7266 Make an enquiry

Registered, qualified and accredited

  • National Disability Insurance Scheme (NDIS) registered provider
  • Australian Health Practitioner Regulation Agency (AHPRA)
  • Australian College of Mental Health Nurses (ACMHN)
  • Australian Association of Social Workers (AASW)
  • Transport Accident Commission (TAC)

Ready to start your journey?

Talk to our team about NDIS, TAC or WorkCover supports. Most services commence within 72 hours of your service agreement.