NDIS frequently asked questions

The NDIS, or National Disability Insurance Scheme, is an Australian government initiative aimed at providing funding and support for people with disabilities. It operates by offering individualised plans tailored to each participant's specific needs, goals, and aspirations.

To be eligible for the NDIS, you must meet certain criteria. This includes having a permanent and significant disability that substantially impacts your ability to carry out everyday activities. Age restrictions also apply, typically for individuals under the age of 65.

The NDIS funds a wide range of supports and services to help participants achieve their goals and enhance their quality of life. These may include assistance with daily activities, transportation, housing, therapy, and more.

To access the NDIS, you need to apply for eligibility and undergo an assessment process. You can start by contacting the National Disability Insurance Agency (NDIA) or visiting their website for more information on the application process.

Yes, as an NDIS participant, you have the freedom to choose your service providers, including Health & Community Services. You can select providers who best meet your needs and preferences.

NDIS funding is allocated based on your individualised support plan, which is developed in consultation with you and your support network. The funding is intended to cover the costs of the supports and services outlined in your plan.

If your needs change or evolve over time, you can request a review of your NDIS plan to ensure it continues to meet your requirements. This may involve adjusting your goals, supports, or funding allocations.

Yes, various organisations, including Health & Community Services, offer support and assistance to NDIS participants. We can help you understand your NDIS plan, access services, and advocate for your needs throughout your NDIS journey.

Health & Community Services offers a comprehensive range of NDIS services, including disability accommodation, capacity-building support, group activities, and various allied health therapies such as occupational therapy and nursing.

Anyone who is an NDIS participant with an approved NDIS plan can access Health & Community Services' services.

Accessing Health & Community Services is easy. You can reach out to us through our website, email, phone, or by visiting our office. Our friendly team will assist you in getting started and guide you through the process.

Health & Community Services stands out as a specialised NDIS provider dedicated to serving participants with expertise in mental health, dual diagnosis, complex needs, and nursing. We prioritise personalised care, meaningful community connections, and empowering participants to achieve their goals and live fulfilling lives.

Our team is diverse and multilingual, speaking over 12 languages including Shona, Hindi, Greek, Italian, Turkish, Spanish, Macedonian, and Arabic. This ensures that we can effectively support participants from various cultural backgrounds.

To become an NDIS participant with Health & Community Services, you need to have an NDIS plan in place. Once you have your plan, contact us to discuss your needs and goals. We'll work with you to develop a tailored service agreement and support plan.

Our support workers are highly qualified and experienced professionals who undergo regular training and development. They possess the necessary knowledge and skills to deliver high-quality support services. Additionally, all staff undergo background checks and screening processes to ensure suitability for working with vulnerable individuals.